SW Support
An accessible disability support platform with six clear service pathways and a private publishing workflow.
SW Support needed a digital presence that felt as human as the support it provides while giving visitors a practical way to understand services, adjust the interface and make contact.
Personalised disability support
Support that feels
more like you.
A calm, welcoming website that makes services easier to explore and gives every visitor a clear, low-pressure next step.
How we support you
Start with what matters.
Daily living
Everyday support, at your pace.
Community
More connection and confidence.
Personal care
Respectful support on your terms.
Verified build evidence
6
Support pathways shipped
11
Accessibility controls
Private
Staff publishing CMS
The Challenge
Disability support websites can place too much responsibility on the visitor to understand categories and terminology. The experience needed to explain the offer in plain language, reduce visual and cognitive friction, and give staff a safe way to publish updates.
Our Approach
- 01Structured the site around six distinct support pathways, with reassurance that visitors can still start a conversation before choosing a category.
- 02Built eleven accessibility controls, three quick profiles and persistent preferences that apply before the page becomes visible.
- 03Implemented a private staff publishing workflow with roles, draft protection, image optimisation, validation and sanitisation.
The Outcome
The shipped platform combines a welcoming public website with practical accessibility controls and a protected content workflow, giving visitors clearer choices and staff a maintainable way to keep information current.
Next project
Dent Pro Sydney