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Website terms

Terms &
Conditions.

Clear ground rules for using our website, reviewing our work and contacting Lavendr Collective.

Effective 22 June 2026

These are website-use terms. Paid client work is governed by the proposal, statement of work or service agreement accepted for that engagement.

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01

Scope of these terms

These Terms & Conditions govern access to and use of this website, including its pages, articles, service information, downloadable materials and enquiry features. By using the website, you agree to these terms. If you do not agree, please do not use it.

In these terms, “Lavendr”, “we”, “us” and “our” refer to Lavendr Collective, operated by Aziz Tayeh, ABN 28 755 052 154. Lavendr is a growth, design and software studio operating from Sydney, New South Wales, Australia.

02

Website information

Website content is provided for general information and to explain our capabilities. It does not constitute legal, financial, accounting or other regulated professional advice. You should obtain appropriate advice before acting on information where your circumstances require it.

We take reasonable care when preparing content, but information can become outdated and may contain errors or omissions. We do not promise that every page will always be complete, current or suitable for a particular purpose.

03

Enquiries and service engagements

An enquiry, consultation, estimate or website description does not by itself create a client relationship or require either party to proceed. A paid engagement begins only when the parties accept a proposal, statement of work, service agreement or other written confirmation.

The accepted engagement document will set out the applicable scope, deliverables, assumptions, fees, payment timing, responsibilities, revision limits, approvals, intellectual property arrangements and termination rights. If it conflicts with these website terms, the accepted engagement document applies to the paid services.

04

Results and platform changes

Marketing, search, advertising, conversion and business outcomes are influenced by factors outside our control, including market conditions, competition, customer behaviour, budgets, client decisions and changes made by third-party platforms.

Examples, forecasts, timeframes, case studies and industry observations are illustrative unless expressly stated otherwise. We do not guarantee particular rankings, revenue, leads, sales, audience growth, advertising costs or return on investment.

05

Website intellectual property

Unless otherwise identified, this website and its original content, including its copy, branding, layouts, illustrations, graphics, code and design elements, are owned by or licensed to Lavendr and protected by applicable intellectual property laws.

You may access and display the website for personal or internal business reference. You must not reproduce, adapt, republish, sell, licence, distribute or commercially exploit a substantial part of it without prior written permission. Rights in client project deliverables are governed separately by the relevant engagement document.

06

Portfolio and third-party material

Names, logos, trade marks and materials belonging to clients or other third parties remain the property of their respective owners. Their appearance does not transfer ownership to Lavendr.

Any portfolio item, testimonial or result published on the website is presented in its relevant context and must not be treated as a promise that another project will achieve the same outcome.

07

Acceptable use

You must not use the website unlawfully; interfere with its security or operation; attempt unauthorised access; introduce malicious code; use automated tools to extract substantial content or overload the website; impersonate another person; submit misleading information; or use our content or identity in a way that suggests an unauthorised association with Lavendr.

08

Links and external platforms

The website may link to or rely on services operated by third parties, such as social networks, advertising platforms, hosting providers and embedded tools. External services are governed by their own terms, policies and availability.

A link does not necessarily mean we endorse every statement, product or practice on the external website. To the extent permitted by law, we are not responsible for third-party content or systems outside our reasonable control.

09

Personal information and communications

If you send information by email or through an enabled website form, we may use it to respond, assess an enquiry, provide requested information, maintain business records and manage a relationship with you. Please do not send sensitive information unless it is necessary and we have agreed on an appropriate method.

The website may use technical storage necessary for functionality and security. If optional analytics, advertising cookies or additional collection technologies are introduced, the relevant notice and consent controls should be updated before those technologies are enabled.

Australian privacy obligations depend on the nature and scale of a business and can change over time. Where applicable, personal information will be handled in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

10

Security and availability

We take reasonable steps to maintain the website, but no internet service or electronic transmission is completely secure or continuously available. We may suspend, restrict or change access for maintenance, security, operational or legal reasons. You are responsible for protecting your own devices, accounts and data when using the internet.

11

Liability and statutory rights

Nothing in these terms excludes, restricts or modifies any guarantee, right or remedy that cannot lawfully be excluded, including rights that may apply under the Competition and Consumer Act 2010 (Cth) and the Australian Consumer Law.

Subject to those non-excludable rights and to the extent permitted by law, Lavendr is not liable for indirect or consequential loss arising solely from use of, inability to access, or reliance on general website content. Any liability connected with paid services is governed by the applicable engagement document and law.

12

Changes to the website or these terms

We may update the website and these terms when our services, technology or legal obligations change. The current version will be published here with its effective date. Changes apply from publication and do not retrospectively alter an existing signed engagement unless the parties agree or the law requires otherwise.

13

General

If a provision of these terms is invalid or unenforceable, it is to be read down where possible, and the remaining provisions continue to apply. A delay in enforcing a right is not a waiver of that right.

These terms are governed by the laws of New South Wales, Australia. Courts with jurisdiction in New South Wales may hear disputes concerning these website terms, subject to any rights you have under applicable law.

14

Contact

Questions, correction requests or concerns about these terms can be sent to hello@lavendrcollective.com. Please include enough detail for us to understand and respond to your request.